Ofcom General Condition changes coming into effect 17 June 2022

- Posted in telecoms by
On 17th June 2022, further changes to Ofcom's General Conditions of Entitlement take effect. If you haven't started already, now would be a good time to: check, and probably update, your terms, to Read more

Selling to consumers online? Check your final "order" button text is compliant, or risk a voidable contract

- Posted in business by
If you are selling online to consumers, you are required to ensure that the final "order" button, which the consumer presses to place an order, makes it sufficiently clear that the consumer is Read more

Broadband installation charges: do I have to refund a consumer for these?

- Posted in connectivity by
1 Do you provide Internet access services to consumers? Are you worried about consumers asking you to provide the service before the end of the statutory cancellation period, only to then cancel, Read more