The Legal Ombudsman is changing its timescales for considering complaints. I've updated our complaints policy, which I hope you will never need. The new rules apply from 1st April 2023. The key Read more
Each year, we produce a geeky joke-y tech-y/legal-y Christmas card. If you'd like me to post you a card, just fill in this form with your details. We are in the UK, and happy to post internationally. Read more
About a year ago, I wrote about my experience of running a law firm on Linux, three months in. It was, to be sure, early days. Now I've had the chance to get used to it a bit more, here are some Read more
This is a post to explain how I will try to help you during my impending two weeks of jury service. Updates 23rd September: I am not needed, so I am free all day for calls/meetings
21st September: Read more
Wishing you all a merry Christmas, and a happy new year. We are going to be taking some holiday (finally!), and we will be back in early 2022. (Photo of Father Christmas (Le père Noël, rue Read more
We are now three or so months into the world of running decoded.legal, and doing legal work, exclusively* on Linux1, so I thought I'd write about it. I'm a client. How does this affect me? Probably Read more
1 Can you believe it? I can't. decoded.legal first opened its (virtual) doors to clients five years ago today! Doing what we do, well ... We set out with simple objective: to run a tech-savvy virtual Read more
It's that time of year when most law firms will run some kind of "Merry Christmas — here's a year in review" blogpost, which is basically a "hey, look at everything we've done this year — you Read more
I asked on Twitter for some thoughts on books I should be reading this year, and I got a superb response. Here's a list of what was recommended, along with some thoughts of my own, and a list of the Read more