The Legal Ombudsman is changing its timescales for considering complaints. I've updated our complaints policy, which I hope you will never need. The new rules apply from 1st April 2023. The key Read more
If you run a telco or ISP - fixed or mobile - make sure you're aware of the imminent changes to Ofcom's General Conditions, around switching (customers moving from one provider to another). Ofcom has Read more
There's a lot of litigation around Bitcoin at the moment, on a number of different fronts. The litigation around the purported fiduciary duty of developers is interesting, but for another day. Today, Read more
A couple of weeks ago, the ICO published a statement saying that it had "decided to stop enforcing personal data breach reports made under Regulation 5A." Even if the intent behind it was meant well, Read more