Changes to the Legal Ombudsman's complaints procedure

- Posted in law firm by
The Legal Ombudsman is changing its timescales for considering complaints. I've updated our complaints policy, which I hope you will never need. The new rules apply from 1st April 2023. The key Read more

"Quick, easy and reliable switching": changes coming to Ofcom's General Conditions on 3 April 2023

- Posted in telecoms by
If you run a telco or ISP - fixed or mobile - make sure you're aware of the imminent changes to Ofcom's General Conditions, around switching (customers moving from one provider to another). Ofcom has Read more

There is no copyright in a file format ... unless there is

- Posted in software by
There's a lot of litigation around Bitcoin at the moment, on a number of different fronts. The litigation around the purported fiduciary duty of developers is interesting, but for another day. Today, Read more

The ICO and breach reporting under Reg 5A PECR: take two

- Posted in privacy by
A couple of weeks ago, the ICO published a statement saying that it had "decided to stop enforcing personal data breach reports made under Regulation 5A." Even if the intent behind it was meant well, Read more